At AM Kitchen Solution, we are committed to providing fast, reliable, and secure delivery services across the United Arab Emirates. Please review our shipping policy below for complete information regarding order processing, delivery timelines, and shipping charges.
1. Delivery Coverage
We currently deliver to all Emirates within the UAE, including:
- Dubai
- Abu Dhabi
- Sharjah
- Ajman
- Ras Al Khaimah
- Fujairah
- Umm Al Quwain
2. Order Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or UAE public holidays will be processed on the next working day.
- During promotional periods, processing times may be slightly longer.
3. Delivery Time
Estimated delivery times are:
| Location |
Delivery Time |
| Dubai & Sharjah |
1–2 Business Days |
| Abu Dhabi & Other Emirates |
2–4 Business Days |
| Remote Areas |
3–5 Business Days |
Delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.
4. Shipping Charges
-
Free Shipping on orders above AED 200.
- Orders below AED 200 will incur a standard shipping fee of AED 20.
- Additional charges may apply for remote locations or express delivery requests.
5. Order Tracking
Once your order has been shipped, you will receive:
- A shipping confirmation email or WhatsApp message.
- A tracking number to monitor your shipment status in real time.
6. Failed Delivery Attempts
If delivery cannot be completed due to:
- Incorrect address information,
- Customer unavailability,
- Invalid contact details,
our courier partner will attempt to contact you for rescheduling. Additional delivery charges may apply for repeated delivery attempts.
7. Address Accuracy
Customers are responsible for providing complete and accurate delivery information, including:
- Full name
- Mobile number
- Building/Villa number
- Area and city
- Any relevant landmarks
Incomplete addresses may result in delivery delays.
8. Damaged or Missing Items
If you receive a damaged package or notice missing items, please contact our customer support within 48 hours of delivery with photos and order details for assistance.
9. Delivery Delays
AM Kitchen Solution shall not be held responsible for delays caused by:
- Extreme weather conditions
- UAE public holidays
- Customs or government restrictions
- Courier service disruptions
- Force majeure events
10. Contact Us
For shipping-related inquiries, please contact:
AM Kitchen Solution
📧 Email: amkitchensolution@gmail.com
We appreciate your trust and look forward to serving you across the UAE.
